Studies have show that when change is introduced, 15% of your target participants will readily accept it. Another 15% will totally reject it and fight you tooth-and-nail to the end. Finally, 70% will do nothing and hope it goes away, or wait until a new initiative shows itself.
Training requires that people change what they do. Since 15% have already adopted the change, and 15% will reject the change, all you have to do is worry about the remaining 70%. Ever wonder why some great training is provided and nothing happens. What is missing is the “change strategy”.
Some of the change management tools available to you are:
* Obtain high level executive sponsor.
* Create a team of stakeholders to help you design and review the training.
* Put in a measurement metric which holds individuals accountable.
* Employ a regular communications strategies that keeps everyone involved.
© Copyright 2007 Bryant Nielson. All Rights Reserved.
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