Corporate Training | Developing Human Capital ™
Albert Einstein once said, “It’s not that I’m so smart, it’s just that I stay with problems longer.” He may have understated his intelligence, but he does so to make a point: For more than any other reason, he was successful because he was persistent.
I’m no Albert Einstein, but I can also say that the […]
‘Training is useless unless you have a purpose, it’s knowing for what purpose to train for that can break men’s fulfillment.’
Anonymous
“I always believe in going hard at everything, whether it is Latin or mathematics, boxing or football, but at the same time I want to keep the sense of proportion. It is never worth while to absolutely exhaust one’s self or to take big chances unless for an adequate object. I want you to keep […]
1. Demonstrate your interest in and concerns for customers.
2. Treat your customer with respect.
3. Let your smile be heard.
4. Say what you mean, and mean what you say.
5. Listen attentively to wht the caller is saying.
6. Treat the customer the way you would like to be treated.
7. Project friendliness and a willingness to help.
8. Try […]
“It is not so very important for a person to learn facts. For that he does not really need a college. He can learn them from books. The value of an education is a liberal arts college is not learning of many facts but the training of the mind to think something that cannot be […]
‘Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act but a habit.’
Aristotle quotes