Corporate Training | Developing Human Capital ™
“It’s all to do with the training: you can do a lot if you’re properly trained.” - Elizabeth II, Queen of Great Britain and Northern Ireland (b. 1926). Television documentary, BBC1, 6 Feb. 1992.
Imagine if you only learned from your mistakes. Chances are, your customers would not appreciate your inconsistent work and would probably not return. Business owners know that customer satisfaction is key in retaining clients and gaining new business.
Training pays off for businesses and customers alike and rewards come to those who stay current in the [...]
I am a huge fan of <a href=”http://sethgodin.typepad.com/”>Seth Godin</a>. Seth has written a number of books. All small, succinct and influential [at least to me]. His blog has a post that embodies much of what he offers, but today’s post, was beyond amazing. Here is what he said:
<a href=”http://sethgodin.typepad.com/seths_blog/2007/06/that_moment.html”>That moment</a>
<span style=”font-style:italic;”>When you are sitting right [...]
I was reading through some articles about training in England. I was pleased to learn that:
“…over half (57%) of adults consider training a worthwhile investment of time and money, while a quarter are currently involved in training.There are significant regional variations across England in perceptions of the value of training, with those in the West [...]
When was the last time you changed your passwords? If you have a hard time coming up with an approximate date, don’t worry. The bigger question is whether you have a personal password plan. Although this sounds daunting, it’s easy to create one that strikes a balance between security and convenience.
1. Use a Password Manager:One [...]
Do you regularly get referrals from your contacts and industry partners?
Most loan officers and real estate brokers understand the importance of building a strong referral base. Referrals are not only pre-sold on using your services, but they tend to be less price sensitive and easier to work with than leads coming in from other marketing [...]
I just finished the Ken Blanchard book, [1995] Raving Fan. It was amazing. It is a simplistic presentation of what it takes to succeed in today’s business world.
Primarily, these actions center around these three elements:
1) know what you want to provide
2) learn what your customers want
3) provide it ‘plus one’
Highly recommended reading.
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