The first component of Sales Cycle Management (SCM) is Opportunity Management. In traditional sales pipelines, salespeople and managers do not spend enough time focusing their efforts on the most promising sales. Instead, effort seems to be misplaced or spread evenly over all possible sales, even the ones that will probably not close. To counteract this, Opportunity Management is the process of tracking the work done before the sale, and adjusting resources and effort accordingly. It may seem at first to be more work than it’s worth, so let’s take a look at the benefits of OM.
First, tracking the work before the sale allows you to focus on the most promising sales. In traditional pipelines, even the “maybe” sales or the ones that may never close seem to stay in the pipeline. By focusing on the most promising, the effort goes full steam into closing and creating a relationship. Along these lines, OM allows sales managers to create a budget based on the expected return and expense on the client. Since you’re tracking the work the salespeople are doing, sales managers can look at that work and specifically coach to it. This specialized coaching will lead to improved results for the entire organization. But how can you go about creating an OM system? Continue reading this post…